Launch & Handoff
We Don’t Hand You a ZIP and Disappear.
Finishing the build is not the same thing as leaving you ready to own it. For applicable Build and Rescue projects, SBG turns final delivery into a guided transition: understand what you received, take custody of what belongs to you, launch or transfer it appropriately, verify the live result, learn the important owner basics, and know where support fits afterward.
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Built
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Verified
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Explained
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Transferred
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Launchable
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Supported
What Handoff Means Here
Delivery Should End With Clarity, Not a Mystery Folder.
The exact handoff depends on what was built. The principle does not: the Client should know what they received, what they control, and what to do next.
Understand What You Received
You get more than source files. SBG explains where the application lives, how its major pieces fit together, what still needs setup, and what you should know to operate it without turning the handoff into a technical exam.
Take Custody of the Important Things
Production-controlling accounts should normally belong to you or your organization. That can include the platform or host, source repository, domain, database, storage, email service, and other production services that actually apply to your project.
Know What Happens Next
The Client Portal turns handoff into a project-specific launch path instead of leaving you with a ZIP file and a vague suggestion to ‘deploy it.’ One clear next step stays on top; deeper explanation is available when you want it.
Different Projects, Different Handoffs
Sometimes the App Is Already Hosted. Sometimes Source Still Needs a Home.
SBG does not force every project into the same deployment story just because the word ‘handoff’ sounds tidy.
Platform-Native
The Application May Already Be Where It Belongs.
If an application was intentionally built around a managed platform, handoff may be about Client ownership of the workspace/project, billing, domains, integrations, source custody, and production configuration—not uploading the same app somewhere else for no reason.
A transfer or ownership change is not treated as proof that production still works. The live result still deserves verification after the change.
Portable Source
Source → Repository → Host → Configure → Deploy → Verify.
For a conventional application, the Client may need a source repository, hosting provider, production configuration, domain connection, database or storage services, and a real launch check. GitHub can be the home for source history; it is not automatically where the running application lives.
The Client Portal explains the path that actually applies to the project instead of presenting every hosting concept at once.
Keep the Keys
Your Production Accounts Should Not Become a Hostage Situation.
Where practical, production-controlling accounts should belong to you or your organization, with SBG invited as a collaborator when access is actually needed.
SBG will never need your password to help you.
Use unique passwords, MFA where available, recovery methods the organization can retain, and Client-controlled billing/recovery paths for critical infrastructure. When a provider supports collaborator or role-based access, sharing the owner password is the worst option.
Provider Recommendations
Best Fit Should Mean Best Fit for the Project.
When hosting guidance is needed, SBG can compare compatible managed options based on the actual runtime, database, workers, storage, traffic, data sensitivity, portability, operational complexity, and Client comfort level. A provider is not called “verified” simply because it can technically run the code.
The Client view can explain the recommended fit, pros, cons, cost structure, production suitability, portability, and why another option may be less appropriate.
SBG is not affiliated with, sponsored by, or compensated by the hosting providers it recommends. Provider pricing, features, and terms can change, and Clients remain free to use another compatible provider.
No Required Attribution
No “Built by SBG.” No Badge. No Backlink.
A Client-owned app should look like the Client’s app. SBG does not require a footer credit, watermark, badge, backlink, co-branding mark, or other customer-facing affiliation notice. Our name belongs in the project records and handoff evidence where it serves a real purpose—not in your interface as permanent advertising.
Read the Full Ownership PromiseWant the Full Picture?
Want to Really Understand What You Just Received?
The Client Launch & Handoff Center includes a full Owner Guide for people who want to understand the system—not just click the next button. You do not have to memorize it to use your app.
Hosting & Deployment
Where the running application lives and how the project reaches production.
Domain, DNS & HTTPS
How the address people type connects to the application and why renewals matter.
Source, Data & Uploaded Files
Why source code, live database records, uploaded files, environment configuration, backups, and restore capability are different things.
Ongoing Third-Party Costs
What you paid SBG versus hosting, domains, databases, storage, email, APIs, usage, or platform plans that may continue elsewhere.
Ownership & Security
Which accounts should stay under Client control, why collaborator access is better than shared passwords, and what deserves caution before changing.
First Use, Support & Exit
How to start using the app, what to watch during the first week, where to ask for help, and how to move providers or use another developer later.
Complete coverage underneath. One obvious next step on top.
A first-time owner can choose beginner guidance. An experienced Client can jump directly to the technical handoff. Both are looking at the same project truth; the presentation changes, not the evidence.
After Delivery
Launchable Does Not Mean Locked to SBG Forever.
A clean handoff should make it possible to operate independently, ask SBG for help when useful, or take the project to another capable developer later.
Launch Verification
A successful deployment is not automatically a successful application. Applicable production checks can include the live URL, HTTPS, authentication, protected routes, data services, forms, email, uploads, integrations, mobile behavior, configuration, and the key user journey. SBG Verified is used only when SBG actually has evidence.
Included Handoff Support
Completed engagements receive the applicable 30-calendar-day original-scope defect-reporting/support window beginning from SBG-recorded operational completion. It is a reporting/support boundary, not a promise that every qualifying issue will be resolved within 30 days, and it does not silently include new features or perpetual DevOps.
Portability & Exit
Source custody matters, but source alone may not recreate live databases, uploaded files, secret values, domains, or platform-specific services. The Owner Guide explains what should be preserved before moving providers, changing developers, or shutting an application down.
The Public Page Explains the Promise. Your Portal Explains Your Project.
Project URLs, account status, provider fit, downloads, support dates, verification states, and launch steps stay inside the authenticated Client Portal. This public page does not pretend an anonymous visitor has a project to launch.