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SBGSoftware Services

Support

Need Help? Start in the Right Lane.

Active clients should use authenticated portal Messages whenever possible so the conversation stays tied to the correct account and project. If you cannot access the portal, are not yet a client, or have a general site/account question, use the support form below.

Active Client

Keep Project Communication With the Project.

Portal Messages create a durable shared conversation record and label project-linked discussions. That is the preferred path for scope, payment, project, technical, and document questions.

Open Portal Messages

Direct Contact

Email Support and Formal Notices.

info@sbgcompliance.com · general/support

legal@sbgcompliance.com · formal legal/privacy notices

Do not send passwords, MFA/recovery codes, private keys, full payment-card data, source archives, PHI, government-ID images, or other regulated/high-risk records through ordinary email or this support form.

Public Support Request

Send the Ordinary Details. Keep Sensitive Material in the Right Place.

Use this form for ordinary site, account, pre-project, billing, or support questions. Once recorded, the request receives an SBG reference you can keep for follow-up.

Submitting this form allows SBG to respond to this request using the contact information you provide. It does not subscribe you to promotional marketing.